{"id":13224,"date":"2026-03-31T06:12:23","date_gmt":"2026-03-31T06:12:23","guid":{"rendered":"https:\/\/trimuibrick.com\/?page_id=13224"},"modified":"2026-03-31T06:23:19","modified_gmt":"2026-03-31T06:23:19","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/trimuibrick.com\/en_za\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<p>We are always happy to hear from you.<\/p>\n\n\n\n<p>At <strong><a href=\"http:\/\/trimuibrick.com\" data-type=\"link\" data-id=\"trimuibrick.com\">trimuibrick.com<\/a><\/strong>, we believe good support matters just as much as good products. Whether you have a question about an order, need help choosing the right handheld, or want an update on shipping, our team is here to assist you.<\/p>\n\n\n\n<p>If you contact us, please include as much detail as possible so we can help you faster.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customer Support<\/h2>\n\n\n\n<p>Need help with your order, product information, shipping status, or after-sales support?<br>Please reach out to us through our contact form or email, and we will get back to you as soon as possible.<\/p>\n\n\n\n<p>We can help with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order questions<\/li>\n\n\n\n<li>Shipping updates<\/li>\n\n\n\n<li>Product recommendations<\/li>\n\n\n\n<li>Return and refund requests<\/li>\n\n\n\n<li>Technical support<\/li>\n\n\n\n<li>General inquiries<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Before You Contact Us<\/h2>\n\n\n\n<p>To help us resolve your issue more efficiently, please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>The email address used for the order<\/li>\n\n\n\n<li>A short description of your question or issue<\/li>\n\n\n\n<li>Photos or videos, if needed for product support<\/li>\n<\/ul>\n\n\n\n<p>This helps us review your request more quickly and provide a more accurate solution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Feel Free To Contact\uff1a<\/h2>\n\n\n<style id=\"wpforms-css-vars-13226-block-a5eb0323-02d3-45d5-bbd0-c21d1fcf9397\">\n\t\t\t\t#wpforms-13226.wpforms-block-a5eb0323-02d3-45d5-bbd0-c21d1fcf9397 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-a5eb0323-02d3-45d5-bbd0-c21d1fcf9397 wpforms-render-modern\" id=\"wpforms-13226\"><form id=\"wpforms-form-13226\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"13226\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en_za\/wp-json\/wp\/v2\/pages\/13224\" data-token=\"2ebf0190678e0ea71a9245a3d1a24316\" data-token-time=\"1775921881\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-13226-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-13226-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" aria-errormessage=\"wpforms-13226-field_1-error\" required><label for=\"wpforms-13226-field_1\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-13226-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" aria-errormessage=\"wpforms-13226-field_1-last-error\" required><label for=\"wpforms-13226-field_1-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div>\t\t<div id=\"wpforms-13226-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-13226-field_4\" >Message Name Email<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-13226-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-13226-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-13226-field_2\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-13226-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-13226-field_2-error\" required><\/div><div id=\"wpforms-13226-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-13226-field_3\">Comment or Message<\/label><textarea id=\"wpforms-13226-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-13226-field_3-error\" ><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-13226-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-13226-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-13226-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"13226\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/trimuibrick.com\/en_za\/wp-json\/wp\/v2\/pages\/13224\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-13226\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/trimuibrick.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n\n\n<h2 class=\"wp-block-heading\">Response Time<\/h2>\n\n\n\n<p>Our support team usually replies within <strong>1\u20132 business days<\/strong>.<br>During weekends, holidays, or peak sales periods, response times may be slightly longer, but we always do our best to reply as soon as possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Order &amp; Shipping Questions<\/h2>\n\n\n\n<p>If you are contacting us about an order, please make sure to include your <strong>order number<\/strong> so we can check the details faster.<\/p>\n\n\n\n<p>If your order has already shipped, we recommend including any tracking information you have received.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Product Support<\/h2>\n\n\n\n<p>If you need help with your handheld console, accessories, or setup questions, feel free to contact us with the details of the issue.<br>For faster troubleshooting, photos or short videos are often very helpful.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Business Inquiries<\/h2>\n\n\n\n<p>For partnership, cooperation, or other business-related questions, please contact us through the same page and clearly mention your request in the message.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Stay Connected<\/h2>\n\n\n\n<p>We are committed to providing clear communication, practical support, and a better shopping experience for every customer.<\/p>\n\n\n\n<p>Thank you for choosing <strong>trimuibrick.com<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">GET IN TOUCH WITH US\uff08or email: help@trimuibrick.com\uff09<\/h2>\n\n\n<style id=\"wpforms-css-vars-13226-block-619d6b8f-ce8a-4ae8-abb1-9f436a00936a\">\n\t\t\t\t#wpforms-13226.wpforms-block-619d6b8f-ce8a-4ae8-abb1-9f436a00936a {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-619d6b8f-ce8a-4ae8-abb1-9f436a00936a wpforms-render-modern\" id=\"wpforms-13226\"><form id=\"wpforms-form-13226\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"13226\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en_za\/wp-json\/wp\/v2\/pages\/13224\" data-token=\"2ebf0190678e0ea71a9245a3d1a24316\" data-token-time=\"1775921881\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-13226-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-13226-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" aria-errormessage=\"wpforms-13226-field_1-error\" required><label for=\"wpforms-13226-field_1\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-13226-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" aria-errormessage=\"wpforms-13226-field_1-last-error\" required><label for=\"wpforms-13226-field_1-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div>\t\t<div id=\"wpforms-13226-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-13226-field_4\" >Comment Message Name<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-13226-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-13226-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-13226-field_2\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-13226-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-13226-field_2-error\" required><\/div><div id=\"wpforms-13226-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-13226-field_3\">Comment or Message<\/label><textarea id=\"wpforms-13226-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-13226-field_3-error\" ><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-13226-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-13226-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-13226-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"13226\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/trimuibrick.com\/en_za\/wp-json\/wp\/v2\/pages\/13224\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-13226\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/trimuibrick.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"<p>We are always happy to hear from you. At trimuibrick.com, we believe good support matters just as much as good products. Whether you have a question about an order, need help choosing the right handheld, or want an update on shipping, our team is here to assist you. If you contact us, please include as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13224","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trimuibrick.com\/en_za\/wp-json\/wp\/v2\/pages\/13224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trimuibrick.com\/en_za\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trimuibrick.com\/en_za\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trimuibrick.com\/en_za\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trimuibrick.com\/en_za\/wp-json\/wp\/v2\/comments?post=13224"}],"version-history":[{"count":3,"href":"https:\/\/trimuibrick.com\/en_za\/wp-json\/wp\/v2\/pages\/13224\/revisions"}],"predecessor-version":[{"id":13233,"href":"https:\/\/trimuibrick.com\/en_za\/wp-json\/wp\/v2\/pages\/13224\/revisions\/13233"}],"wp:attachment":[{"href":"https:\/\/trimuibrick.com\/en_za\/wp-json\/wp\/v2\/media?parent=13224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}